How quickly will I be seen for counselling?

The first step in counselling is to speak with an Intake Worker. When you call the office you will be given a telephone appointment with the Intake worker. This appointment is usually within 2 weeks. When you talk to the Intake worker they will tell you about how long you may have to wait for counselling in the location you are interested in. The Intake Worker can also provide you with some immediate support and strategies to use while you are waiting.

Is there a cost for counselling services or programs?

Family Service of Eastern Nova Scotia does sometime charges a fee for counselling BUT we will never turn someone away who is not able to pay. When you speak to our intake worker, they will talk with you about whether or not you will pay a fee and work with you to make sure you can afford any fee that might be charged.

Individuals who are referred directly to our programs by the Department of Community Services are not charged a fee.

What are your hours of operation?

Family Service of Eastern Nova Scotia provides service Monday through Friday.

We are open 8:30 a.m. to 4:30 p.m. Monday, Wednesday, Thursday and Friday.  We are open 8:30 a.m. to 8:00 p.m. on Tuesdays.

What types of counselling are available?

Our agency offers Individual, Couple and Family Counselling.  When you will talk to the Intake Worker they will work with you to decide which service is best for you at this time.